Blog

How to Verify a Contractor’s License in Australia: Step-by-Step Guide for Homeowners

contractor’s license

When you’re renovating, repairing, or building a home, there’s one mistake you cannot afford to make: hiring an unlicensed contractor. Whether it’s a painter, plumber, builder, sparkie, or tiler, checking their license is your first line of defence against poor workmanship, financial loss, and even safety risks.

And yet, surprisingly, many Australians skip this step. A national consumer survey found that a large percentage of homeowners never verify a contractor’s license before signing a contract. Most assume the person “looks professional” or was “recommended by someone trusted.”

But here’s the truth:
If something goes wrong, the law protects you only if the contractor was properly licensed.

So let’s break this down simply and clearly on how to verify a contractor’s license in Australia without any confusion.

Why License Verification Matters More Than You Think

Hiring a licensed contractor isn’t just about ticking a box. It’s about ensuring the person working on your biggest asset, your home, is trained, insured, and legally accountable.

A valid license guarantees:

✔ Professional training & qualifications

Contractors must meet strict competency requirements in each state.

✔ Compliance with state building regulations

Licensed trades must follow safety codes and standards.

✔ Insurance eligibility

In most states, home building compensation insurance is mandatory for projects above certain values, but only licensed contractors can get it.

✔ Financial protection

If a contractor disappears, becomes insolvent, or leaves faulty work, you may be eligible for compensation only if they were licensed.

✔ Reduced risk

According to Fair Trading reports, the majority of building disputes arise from unlicensed or improperly licensed work.

Verifying a license is a two-minute task. Recovering from a dodgy contractor can take months.

Step-by-Step: How to Verify a Contractor License in Every State and Territory

Each state in Australia manages its own trade licensing, so the process varies slightly.
Below is a simple, bookmark-worthy guide.

Step 1: Ask for Their Full Name, License Number & Trade Category

This is non-negotiable.

A licensed contractor will never hesitate to provide:

  • Their full legal name (matching ID)
  • License number
  • Trade classification (builder, electrician, plumber, etc.)
  • Company name (if applicable)

If they dodge the question, change the topic, or insist “you don’t need that”- Big red flag.

Step 2: Look Up Their License on the Official Government Register

Here’s where you do the actual verification.

NSW – Service NSW License Check

Covers builders, plumbers, electricians, and more.

VIC – Victorian Building Authority (VBA)

Used for registered builders and plumbers.

QLD – QBCC License Search

One of the most detailed registries includes disciplinary history.

WA – Building and Energy WA

Licensed building practitioners and contractors.

SA – Consumer and Business Services (CBS)

Quick and simple license search.

TAS – Occupational Licensing Tasmania

Electrical, plumbing, gas, and building services.

ACT – Access Canberra

All construction and trade licenses.

NT – NT Building Practitioners Board

License search plus past disciplinary actions.

What should you check?

  • License status: Active? Suspended? Expired?
  • Trade category: Are they licensed for the exact work you need?
  • License conditions: Some contractors have restrictions.
  • Insurance eligibility (when listed).
  • Complaints or disciplinary history (QLD and NT show these publicly).

Step 3: Confirm They’re Licensed for the Specific Work

Not all licenses are equal.

For example:

  • A contractor licensed for carpentry may not be licensed for structural work.
  • A plumber may not be authorised to do drainage.
  • A builder may be limited to non-structural renovations.

One of the most common homeowner mistakes is assuming “a builder is a builder.”
But in Australia, licenses are highly specialised.

So always check whether their license covers exactly what they are promising to do.

Step 4: Ask for Proof of Insurance

In many states, contractors must provide:

✔ Home Warranty Insurance / Home Building Compensation (for larger jobs)

Protects homeowners if the builder goes bankrupt or disappears

✔ Public Liability Insurance

Covers property damage or injury.

✔ Workers Compensation

Protects workers on-site.

A licensed contractor will have easy access to these documents.
Unlicensed operators usually won’t.

Step 5: Verify Their Identity on the Day Work Begins

This step surprises most people, but it’s important.

Some dodgy operators use someone else’s license number.

A quick check on day one:

  • Ask for their photo ID
  • Make sure the name matches the license
  • Confirm the business name is the same as the one on your contract

A two-minute check that can save thousands.

What If a Contractor Isn’t Licensed?

Here’s what you should not do:
Don’t rely on verbal promises or “cheaper cash quotes.”

Hiring an unlicensed contractor can lead to:

  • No insurance coverage
  • No legal protection
  • Higher risk of defects
  • Fines for you (in certain states)

In NSW and QLD, for example, unlicensed building work can result in penalties of up to tens of thousands of dollars.

Final Thoughts: Make License Verification Your First Step, Not Your Last

Verifying a contractor license is simple, quick, and free.
But the protection it gives you is priceless.

Homeowners often say:
“I wish I had checked earlier.”

Don’t be one of them.

Before signing, before paying, before work begins—
Check the license. Always.

This blog does not constitute any legal advise.

Getting the best results

Make sure you are selecting the right builder!

Before starting your BuilderInsights search, ensure you have the following information at hand to select the right builder.

1
Australian Business Number (ABN)

The ABN is unique and nation-wide. Find it on a Builder’s website, business card or sales collateral.

2
State Building
License Number

An alternative to ABN, find it on a Builder’s website, business card or sales collateral.

3
Builder’s Legal Entity Name

Useful if you don’t have the ABN or Licence number, but be careful to make sure you have the correct name when you search.

Some say, you can’t put a price on peace of mind, at BuilderInsights we say you can and we have!
Data powered by
Start here

Enter your builder's Australian Business Number (ABN), License Number, or Legal Entity Name from their website or business card

only $299 per builder report
Search Panel